Privacy Policy

Purplelink Properties policy to explain haw we collect and use your data and who we share this data with. It also details how you can control, how we manage your data and how we protect your rights and interests. This policy comes into effect from may 2018.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

The personal data we process about you which is relevant when processing your application this is a requirement to enter into a contract a refusal of providing your personnel data means we will be unable to provide you with our service.

The data will be collected and processes by members of our purpelink properties staff. How we source this data is shown below. We collect data from third parties e.g. credit and referencing company.

INFORMATION COLLECTED

Full name
DOB
Telephone Nos
Current & Previous addresses
Employment details & Salary details
National Insurance no
Bank Details
Mortgage Details
Current Landlord details
Photo Identification/Passport

This information is collected from the following individuals

Applicants
Prospective Tenants & Current tenants
Guarantors
Next of kin
Prospective Landlords & Current landlords
Buyers & Sellers

How we may collect this information

We generally collect this information about you in several different ways

Face to Face
Telephone
Email

How we may use this information about you.

We will contact you regarding suitable or available properties
Processing your application from applicants
Progress of sale or rented properties if an offer is made
Verify identity which includes right to rent checks and confirming ownership of property
Maintenance issues
Legal Documents are completed i.e. tenancy agreements & prescribed info.
Processing payments to you
Collecting & chasing rent

We made need to share your information with the following.

Utility Companies
Local Authorities
Landlords
Deposit Schemes
Referencing Providers
Home office
Marketing companies if consent is given
Solicitors and courts
Insurance providers
Builders/Contractors
Emergency Services

We hold this information electronically and paper files. We hold this information for no longer than 6 years.

We will process your information based on the following.

Consent we may need your consent for some of the data we collect & process please note consent is not needed for most of the data we collect.

Contractual fulfilment if you enter a contract with purplelink or provided by purpelink we may need to process your data to adhere to the contract and consent will not be needed.

Compliance with the law we may need to process your data in accordance with the law, such as providing your information to H M Revenue & Customs to adhere to the tax implications.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website.

Access to your information you have the right of access to the information we hold about you, if you require this information you can by emailing us and we will respond a fee may be charged for our administrative costs.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate and we may pass this information onto third parties if your data was disclosed to them.

This policy only applies tour site if you leave via a link or otherwise, you will be subject to the privacy policy of that website provider, we have no control over that policy or the terms of the websites and you should check their privacy policy before continuing to access the site.

HOW TO CONTACT US

You can contact our office by email/phone or writing to us regarding this privacy policy or if you wish to make complaint.

EMAIL : info@purplelink.co.uk
TEL: 02476445 555
ADDRESS : Purplelink Properties
128 Clay lane
Coventry
CV2 4LT

The supervisory authority responsible for data protection is the information Commissioners Office ICO to whom concerns may be reported by phone on 0303 123 1113.

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